Custom Surveys

Madd-Steiny can assist your organization in implementing a complete survey strategy and methodology.  To assist with organizational development and performance improvement, Madd-Steiny can create, edit, proof and publish customoized surveys. Data collection can be filtered in an endless number of ways to generate data-specific reports.  Reports are viewable via the web and can be translated to text for printable, totally customizable views.

Culture Surveys

A culture survey allows an organization to understand employee perceptions. Because employees in every organization act on the basis of their perceptions, management must be keenly aware of employees' views to support effective management of change.  A culture survey opens a critical window on employees' current beliefs about the organization’s performance.  By seeking the views of employees and acting on their feedback, employers can benefit from a more motivated workforce that can directly impact the bottom line and foster positive employee relations.

Customer Satisfaction Surveys

The world is becoming increasingly competitive.  Some research has suggested that worldwide, commerce is rapidly moving to commoditization, implying that virtually any product or service can be readily replaced by finding it elsewhere.  It’s no longer enough to offer customers good products or services at competitive prices.  It takes organization commitment to total customer satisfaction to thrive in your market.  There is no better or more efficient way to know how your organization is doing or how your products, services and employees are perceived in the marketplace than by asking your customers.